As an S/P2 account administrator, has this ever happened to you?
When one of your test takers reaches a maximum number of attempts (usually 5), the administrator needs to reset their scores so the student or employee has another round of attempts.
S/P2 allows you to do this with just a few easy steps:
- Login to your admin page.
- Click on the group the user is in or type their name in the search bar.
- You will then see the course modules, number of module attempts, and whether they passed the module.
- Once you find the right module, click on “Score.” When it asks you to reset, click “OK.”
Now the user is free to take the module test again!
Reminder: Resetting scores does not delete certificates of completion earned in prior years.