Many users are a part of more than one group. There’s an easy way to make sure they are in the right groups!

Start by logging in as an admin. Next, follow these steps:

  • Click Admin tab.
  • Click Users/Groups.
  • Use the “Search by last name” option to find your student.
  • Click on that student’s name.
  • You will see the group(s) the user is in highlighted in gray. To add another group, simply hold down your CTRL key and click on the next group. You will then have two or more groups highlighted in gray.
  • Be sure to hit Update.

You can also change a user’s group(s) in this same manner. Just hold down your CTRL key and then highlight or deselect a group.

Have more questions? Call our team at 888.241.8332 or email [email protected]. We are happy to help!